Emergency Eyecare

Our specialist optometrist provides emergency acute primary ophthalmology care to patients. He diagnoses, prescribes and treats conditions such as red eye, uveitis, foreign bodies and corneal ulcers. You can be referred by your doctor, fellow optician or self-refer for this service. Frederick was the first optometrist to obtain a nationally recognised diploma in ocular therapeutics and glaucoma within the South West of England and the first to deliver care within his own practice. He remains the most highly skilled clinician in private practice.

Although we hope to avoid them, accidents or emergencies do happen. These may include:

Red eyes,
Pain in or around the eye
Sudden changes in vision, including shadows, flashers or floaters
Sudden double vision
Sudden loss of vision
Contact lens emergency
Mild trauma: for example a scratch to the outer surface of the eye or eyelid
A significant recent discharge from a watery eye
Garden or DIY injury resulting in foreign body sensation

In such instances we will try to see you as quickly as we can, preferably on the same day. The team will also ask you certain questions to help you receive the most appropriate care and advice.

We will always endeavour to see you or direct you to the most appropriate service if this is not possible.

The NHS sight test has strict rules about what can be undertaken, and provision varies across the country. Not all eye emergencies can be paid for using the standard NHS sight test claim, we are therefore severely limited in the types and extent of the service we can deliver to you under the NHS and therefore recommend that you choose to be seen privately. Please see our eye care packages for more details. Eye care packages

Go to A and E or call 999 if:

If you have:

  • A strong chemical such as oven cleaner or bleach in your eye – Keep rinsing the eye with water while waiting for medical help
  • A sharp object has pierced your eye – Don’t try to remove it
  • Something has hit your eye at high speed – for example while using a power tool
  • There are changes to your sight after an eye injury
  • You cannot move your eye or keep it open
  • Blood or puss is coming from your eye

Rule of thumb: Do not touch or rub your eye until it is better.